IT professional with expertise in security, web administration & clinical operations
IT professional with four years of experience supporting clinical operations across technical support, ERP systems, and web administration. Degree-qualified in Internet & E-Security, with hands-on experience in penetration testing and application security, combined with excellent staff-facing communication skills.
Building and maintaining professional websites with modern technologies and responsive design.
Penetration testing, vulnerability assessment, and implementing security measures for web applications.
Designing intuitive and visually appealing user interfaces with focus on user experience.
Testing ERP modules, documenting defects, and assisting users with system configuration.
Supporting business growth initiatives, managing administrative operations, and strategic coordination.
Handle administrative and secretarial duties, including correspondence, records, and scheduling. Support company business development activities and growth initiatives. Develop and maintain the company's websites, managing content, updates, and improvements.
Provided first-line IT and technical support across two clinics, resolving hardware, software, and network issues. Owned the clinics' website as super-admin: gathered requirements, managed design updates, carried out testing, and resolved live issues. Designed website pages and user interfaces, improving layout, navigation, and the patient booking experience. Managed patient call-centre operations and supported HR and secretarial functions.
Tested ERP modules and documented defects for the development team. Assisted end users with system access, configuration, and troubleshooting.
Feel free to contact me via email or phone. I'm always open to discussing new opportunities and collaborations.
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